Employees Training Perth
3 Ways to Tailor Training to Suit Your Employees' Learning Styles
In this article, we'll cover 3 of the most popular ways to tailor training to your employees learning styles. These strategies include short-term learning and task-oriented training. They also tend to be cost-effective. Here are some examples of the different kinds of customized training:Customized training is short term
When it comes to increasing customer retention and increasing revenue, providing excellent Customer Experience is essential. A recent study found that 64% of people place customer service above pricing standards. Additionally, customers are more likely to tell their friends and family about their positive experiences than they are to tell them about a negative one. This means that investment in training programs is vital if you want to increase your customer base and boost revenue. To ensure that your employees are delivering an excellent Customer Experience, invest in a customized training program.
Customer service training programs should focus on improving employee retention and skills. Tailoring training programs to the role of an employee will increase customer satisfaction, increase profits, and build a positive brand image. Customized training programs will focus on teaching employees the essential skills that will lead to increased sales and customer retention. By creating training programs that focus on the exact skills needed by your staff, you'll ensure that employees are able to meet and exceed your customers' expectations.
Customised training will save your company money on travel and reduce the amount of time it takes to develop an in-house training program. A customised training program will be more focused and effective, and will allow employees to spend more time learning job-related information. Additionally, it will be more fun, too. Whether you want to provide online or face-to-face training, you'll find that tailored training is a great option for your business.It is task oriented
Task-oriented leadership is a highly directive style of leadership that emphasizes completing tasks, laying out procedures for clients, and achieving goals within a given deadline. Incorporating skills of both task-oriented and relationship-oriented leadership, task-oriented managers ensure the completion of objectives within the deadlines set. This style of leadership promotes a sense of well-being and work-life balance by focusing on achieving results.
When considering how to tailor training to your employees, you should consider whether the people you are training are task-oriented or people-oriented. The difference between the two styles of leadership is crucial, but they have some advantages over each other. Task-oriented leaders are typically more focused on results than on their subordinates' welfare. This type of leadership style discourages creativity and innovation, and it limits the development of staff.It caters to specific learning styles
Catering to the different learning styles of your employees is an essential part of employee development. Different people learn at different speeds and have varying preferences when it comes to learning. Understanding these differences will help you work better together, engage in better communication, and develop a training program that will help everyone learn more effectively. Listed below are some of the most popular learning styles. Find out which one your employees are and how to use them to your advantage.
Identifying the learning style of each employee is the first step to designing a training program that caters to these different styles. Learning styles vary from individual to individual. For example, one person might learn better when he is presented with visual images, while another may prefer to listen to a speech or listen to background music. For this group, you can incorporate a blended learning approach, or mix visual and audio elements in your training.
Visual learners prefer to see things rather than read. Using training videos and charts are excellent tools to help them visualize complicated processes. Alternatively, they may prefer role-play exercises and the opportunity to move around freely. If you've got a lot of visual learners, consider tailoring your training material to their preferred style. Then, you'll be able to create a better learning experience for all of your employees.It is cost-efficient
How can you ensure cost-efficiency of training your employees? First, conduct a gap analysis to identify the gaps between employee performance and the current training and tools. If your training program fails to address these gaps, it's not worth your time or money. Moreover, you may end up spending more on training if your tools and processes are already outdated. By tailoring training to meet the needs of your employees, you will not only improve their performance, but also minimize your costs.
In-person training programs are more expensive than online training, as it involves physical materials, trainers and travel costs. Plus, it is also important that all your employees be at the training course at the same time. If one or more of them are not present, they will have to go through the entire course again and run the risk of falling behind. A more practical solution is to use cloud-based training solutions such as Kitaboo.
Providing proper training can improve employee efficiency and increase customer satisfaction. For example, a trained employee can help customers without involving the manager, making the process more efficient for both employees and customers. In addition, training existing employees costs a few hundred dollars, while replacing three employees costs a full salary. By contrast, training your existing employees, you can save yourself the costs of replacing three employees and the time it takes to replace them.It improves productivity
A key way to boost employee productivity is by tailoring training to their specific needs. The best way to do this is to meet regularly with your direct reports to discuss the different career paths and interests of each one. Make sure to hold them accountable for their personal development plans. Tailoring training to their individual needs is an effective way to encourage learning retention. To ensure that your employees are engaged and satisfied with their learning experiences, consider offering them a variety of development opportunities.
Ref:
https://paramounttraining.com.au/encourage-employees-to-perform/